Equipping nonprofits to advance social change

Tag: Volunteers

Asking Powerful Questions

This report profiles two organizations that began asking new and powerful questions in their work with clients and volunteers. In the case of Crisis Assistance Ministry – an organization providing support to people and families experiencing financial emergencies in Charlotte, NC – the addition of a simple question about voter registration to their standard battery of questions to screen individuals’ eligibility for public benefits both increased the civic engagement of clients and launched an organization-wide shift towards greater advocacy. For reStart, Inc. in Kansas City, MO, the organization had always relied on volunteers to help serve homeless youth, families and adults, but when they began asking people to reflect on both their volunteer experience and perceptions of homelessness, it deepened volunteers’ motivation to support the organization and the people they help.

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